{"id":2474,"date":"2023-10-27T15:05:47","date_gmt":"2023-10-27T15:05:47","guid":{"rendered":"https:\/\/spawteddog.com\/?page_id=2474"},"modified":"2023-11-04T02:33:08","modified_gmt":"2023-11-04T02:33:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/spawteddog.com\/?page_id=2474","title":{"rendered":"FAQ"},"content":{"rendered":"\n <\/div>
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Frequently Asked Questions<\/span><\/h2> <\/div><\/div><\/div>
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Where are you located?<\/span><\/h3> <\/div>

The Spawted Dog LLC is a home-based salon located in Moorseville, NC 28115. The exact location will be provided upon service confirmation.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What is your focus?<\/span><\/h3> <\/div>

As a burgeoning bath and grooming stylist, I am eager to grow my skills in bath prep, scissor work, and nail trims. My favorite breed is the American Cocker Spaniel and I would love to grow my Doodle scissor skills.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What services do you offer?<\/span><\/h3> <\/div>

The Spawted Dog, LLC is a dog salon offering baths, trims and select breed- specific grooming. We cater to dogs under 75 lbs.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What services don’t you offer?<\/span><\/h3> <\/div>

The Spawted Dog LLC does not pluck ears nor express anal glands. Anal glands are scent sacs found right under your dog\u2019s tail. Some dogs empty them naturally, some do not. Please consult with your veterinarian. Some veterinarians prefer that groomers NOT express the glands or pluck ears, therefore we do not do these services at the Spawted Dog, LLC..<\/span><\/p> <\/div><\/div>\n \n <\/div>

What are your services rates?<\/span><\/h3> <\/div>

Please visit our Services Page<\/a> for all pricing information.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What are your policies?<\/span><\/h3> <\/div>

Visit our Policies Page<\/a> for information.<\/span><\/p> <\/div><\/div>\n \n <\/div>

Can I stay with my dog during the groom? <\/span><\/h3> <\/div>

Unfortunately no. Dogs are calmer and better behaved for grooming when the owner is not present. When the owner is present, the dog is so focused on the owner that it disrupts the grooming process. The dog will bark, try to lunge off the table, become very excited with the idea of you coming over to pet him. This will make the task much harder for the groomer. Working with sharp tools makes it necessary to have 100% of the dog\u2019s attention on the groomer. We are using scissors and other sharp tools around your dog\u2019s eyes and other tender parts of the body. This can cause serious unnecessary accidents to occur.<\/span><\/p> <\/div><\/div>\n \n <\/div>

How often should my dog be groomed?<\/span><\/h3> <\/div>

The frequency of grooming depends on the breed,  length and type of your pet\u2019s coat, activity level and the personal preferences of the pet parent. For example, maintaining a longer desired length will require a more frequent schedule.  In general, a bath or groom may be needed every 4-6-8 weeks while a bath may be advantageous in between grooms to help  combat odors and shedding around the home. For non-shedding breeds and mixed breeds whose hair is kept in a particular style like Doodles, Poodles, Terriers, and Bichons, we recommend grooming every 4-6 weeks to keep their fur neat and tidy. Bath pups like Collies, Labs, and Shepherds can be groomed every 6-8 weeks. We do not recommend going longer that 3 months as this may result in matts, tangles and a longer, more stressful groom for the pet.<\/span><\/p> <\/div><\/div>\n \n <\/div>

How often should nails be trimmed.<\/span><\/h3> <\/div>

Generally, Nails should be trimmed every 4-6 weeks.<\/span><\/p> <\/div><\/div>\n \n <\/div>

Does my dog need any vaccinations before coming to the salon? <\/span><\/h3> <\/div>

The Spawted Dog LLC asks all clients to supply proof of their dog\u2019s current rabies vaccination.  As long as the puppy is under 4 months old at the time of their visit to the salon, they do not require a rabies vaccination. <\/span><\/p> <\/div><\/div>\n \n <\/div>

When should my puppy be groomed?<\/span><\/h3> <\/div>

The Spawted Dog, LLC  recommends that puppies come in soon after their  first set of puppy shots, usually 12-16 weeks of age. We focus on the introduction to the noise, smell,  sights, sounds and equipment of a new environment in a calm and stess-free way. This will set them up for success  for all future visits as they learn that the salon is pleasant place to come to.<\/span><\/p> <\/div><\/div>\n \n <\/div>

My dog is matted? What can you do?<\/span><\/h3> <\/div>

Matts can be painful as they tug on the skin. If your dog is not accustomed to regular brushing\/combing at home then it can also be a stressful experience to have have matts brushed out. The Spawted Dog, LLC always attempts to release mats with a combination of dematting treatments and tools. 15 minutes of brushing\/dematting time is included in our service packages, if more time is needed,  we will discuss your options with you. 

Please Note: If mats are too severe to be humanely combed out, we may suggest  a shave down or veterinarian care.<\/span><\/p> <\/div><\/div>\n \n <\/div>

Will you groom my senior\/ special needs dog?<\/span><\/h3> <\/div>

Please see our Senior and Special Needs Policy<\/a> for more information.<\/span><\/p> <\/div><\/div>\n \n <\/div>

My dog bites at other grooming salons or is aggressive. Will you still groom my dog?<\/span><\/h3> <\/div>

The Spawted Dog LLC will always make a genuine attempt to groom ALL dogs in our care. However,  we do not service dogs that are aggressive to people or other pets. If a dog becomes highly stressed and the situation becomes a safety concern, for both dog and groomer, we will discontinue the groom. We will always go over recommendations for grooming your dog and try to find solutions best catered to your dogs individual needs.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What is my dog has fleas?<\/span><\/h3> <\/div>

We will notify you immediately and will bathe your dog in our flea shampoo at an extra charge of $20.00 to minimie the spread to other dogs. We will also have to keep him separated for the time being until he is picked up.   <\/span><\/p> <\/div><\/div>\n \n <\/div>

Will my dog be put in a crate?<\/span><\/h3> <\/div>

The Spawted Dog, LLC utilizes a open-top dog pen where they can relax with a bed and access to water. We provide soothing spa music and lavender essential oil diffuser to keep them calm and comfortable.<\/span><\/p> <\/div><\/div>\n \n <\/div>

How do you keep your salon and tools clean?<\/span><\/h3> <\/div>

The salon is cleaned before, during and after each shift with professional grade, pet friendly disinfecting products. Our grooming tools are sanitized between each pet . We use a Germicidal, Fungicidal, Pseudomonicidal, Virucidal, and Tuverculocidal Clipper and Blade cleaner between each pet. These steps reduce the spread of contagions from pet to pet and pet to human.<\/span><\/p> <\/div><\/div>\n \n <\/div>

What if I’m not happy with my service?<\/span><\/h3> <\/div>

Your satisfaction with services received is important to The Spawted Dog, LLC.  If you notice something at pick up and,  The Spawted Dog LLC can often take care of it for you prior to leaving the salon. If you notice something after you leave, we ask that you contact us  within 48 hours so we can arrange a time to tweak the groom while it is still relatively fresh.
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Are you licensed and insured?<\/span><\/h3> <\/div>

We are registered as an LLC  with the North Carolina Secretary of State. We carry business liability insurance.<\/span><\/p> <\/div><\/div>\n <\/div>\n<\/div> <\/div><\/div>\n <\/div>\n<\/section>\n